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Statue of dancer wearing face mask adorned with musical symbols

Health and Safety Information

Healthy, Happy, Hult

We look forward to welcoming you to the Center, and to join us for shared experiences that transform, engage, and unite us as a community.

We want you to know:

The safety and well-being of our patrons has been, and always will be, a top priority of the Hult Center. Given the increase in COVID-19 cases and illness, and in keeping with new industry norms and best practices, beginning September 1, 2021, the Center will require proof of vaccination for entry to all performances. Those unable to be fully vaccinated, including children under the age of 12, must have proof of a negative COVID test, taken within 48 hours of performance. All patrons will need to provide this information as a condition of entry. Mask wearing is also required when inside the venue and this includes all venue staff. Eating and drinking are permitted but masks must be worn between bites and sips.

This requirement extends until further notice and is subject to review and change according to federal, state and city recommendations and guidelines.

The health and safety of our guests, artists and staff members, has been and will always be our top priority.

Thank you for putting your trust in us.

-Theresa J. Sizemore, General Manager

FULLY-VACCINATED PATRONS

A patron vaccinated against COVID-19 by a two-dose mRNA vaccine (such as Moderna and Pfizer), or a single dose vaccine (such as Johnson & Johnson), is considered “fully vaccinated” two weeks after the final dose of vaccine (the second dose for a two-dose regimen, or the single dose for a single-dose regimen).

Documentation of vaccination status, along with valid I.D. must be shown upon entry to the venue and available upon request at any time – ID is not required for minors but they are still required to have a valid negative test.

The following are acceptable as proof of full vaccination:

  • Vaccination card or record (Government or Healthcare provider issued).
  • Photo of a vaccination card (physical or digital).
  • Documentation must include:
    • Name of the person vaccinated,
    • Vaccine provided,
    • Date the final dose was administered.

NOTE: Self-reported vaccination records which are not verified by a health care provider cannot be accepted.

 

PATRONS WITHOUT VACCINATIONS

Patrons unable to be vaccinated, including children under 12, will be required to show proof of a negative COVID-19 test taken within 48 hours prior to event attendance.

Documentation of a negative COVID test, along with valid I.D. must be shown upon entry to the venue and available upon request at any time.

The following are acceptable as proof of a negative COVID-19 test result:

  • Printed document (Government, or Healthcare provider issued).
  • Email or Text message displayed digitally (Government, or Healthcare provider issued).
  • Documentation must include:
    • Name of the person tested,
    • Test type performed,
    • Date of negative test result (taken within 48 hours prior to event attendance).

NOTE: Self-reported (home test) results will not be accepted. All results must be from a licensed test provider, laboratory, or health care provider.

Check the following  links for details where testing and vaccinations are available locally.

FAQ’s

I bought a ticket before this policy was enacted. I no longer wish to attend. What is your refund policy?

The Hult Center will provide refunds, for patrons who purchased tickets prior to August 20, 2021, up to 14 days prior to the show date for patrons not wishing to provide proof of vaccination or a negative COVID test.

What if I tested positive prior to the show date and cannot attend?

Should you test positive 48 hours prior to the show date please contact the Box Office to discuss your ticket options.

Can I take an at home COVID test?

No. At home tests will not be accepted, nor will self-reported negative tests. Only tests administered by a test provider, health care provider, laboratory or a pharmacy will be accepted.

I just got my vaccine yesterday does that mean I’m fully vaccinated?

No. A patron is considered fully vaccinated two weeks after the second dose of the two-dose mRNA vaccine (such as Moderna of Pfizer), or the single dose vaccine (such as Johnson & Johnson). If it has not been two weeks you will need to provide a negative COVID test for entry.

Do I still need to wear a mask?

Yes, per the State of Oregon masks are required in all public places.

Will there be a separate section for vaccinated and unvaccinated patrons?

No, all patrons will be seated together

What is acceptable as proof of vaccination?

The following are acceptable as proof of full vaccination:

  • Vaccination card (which includes name of person vaccinated, type of vaccine provided and date last dose administered) OR
  • a photo of a vaccination card as a separate document OR
  • a photo of the attendee’s vaccine card stored on a phone or electronic device OR
  • documentation of vaccination from a healthcare provider electronic health record or state Immunization Information System record.

Matching photo ID required at the door

Self-reported vaccination records that are not verified by a health care provider will not be accepted.

What is acceptable proof of a negative COVID test?

The following are acceptable as proof of a negative COVID-19 test result:

  • Printed document (from the test provider or laboratory) OR
  • an email or text message displayed on a phone or electronic device from the test provider or laboratory.
  • Self-reported (home test) negative test results that are not from a test provider, a laboratory, or a health care provider will not be accepted.

The information provided must include name of person tested, type of test performed, and date of negative test result

Matching photo ID required at the door

Do minors need to bring ID?

Minors do not require ID but do still require proof of negative covid test taken within 48 hours of the event.

Curative On-Site Testing

Starting Monday, September 20 2021, the Hult Center will offer on-site testing for COVID-19 through our testing partner CURATIVE. Testing is open to the public.

Hours of operations: 12 pm – 6 pm, Monday – Wednesday; 12 pm -7:30 pm Thursday -Saturday; 12pm – 5pm Sunday.

Book your appointment online on the Curative website.

COVID-19 rapid antigen & PCR testing, provided by Curative, will be available via a mobile testing center on-site, conveniently located at the Hult Center in the Jacobs Community Room. Testing is available at no cost to you. Rapid antigen test results are delivered electronically within 15-30 minutes; PCR test results are delivered electronically within 24-48 from receipt of the sample at the lab. 

Schedule an appointment at curative.com. Walk-ups are welcomed!

Show night procedures: 

Practices to mitigate the spread of COVID-19 are in accordance with directives from the CDC, Oregon Health Authority, Lane County Health Services, and the City of Eugene Safety Team.

  • Face Coverings In accordance with the CDC and Oregon Health Authority recommendations, masks are currently required for all in City of Eugene public buildings.
  • Additional hand sanitizing stations have been placed throughout the venue for your convenience.
  • Symptom Self-Screening: If you find you’re unwell, please don’t come to the theater.

Cleaning

  • The frequency of cleaning, and disinfection has been increased in all areas, especially all high traffic areas and touch points.
  • Electrostatic cleaning equipment has been deployed to ensure an exceptional standard of disinfection. Non-toxic cleaners kill SARS Co-V2 within 1 minute of contact.

Air Handling System

  • The Hult Center’s HVAC System is:
    • Fresh: Utilizing 100% fresh air directly from the outside.
    • Filtered: Prior to heating or cooling, air moves through filtration which is checked and changed regularly by trained HVAC technicians.
    • High Capacity: The HVAC for Silva Concert Hall exchanges over 1.5 million cubic feet of air, 2.5 times each hour. The Soreng theater also exchanges it’s entire volume for fresh air 2.5 times each hour.

Concessions

  • We encourage you to take advantage of our excellent food and beverage offerings.
    • Eating is permitted in designated areas located in the lobby
    • Drinks are permitted at the Center and inside venues, but masks must be worn between sips.

 

Local beer and cider tap handles

Ticketing

Please check your emails for pre-show information including details on all precautions being taken during the check-in process.

The Hult Center will provide refunds, for patrons who purchased tickets prior to August 20, 2021, up to 14 days prior to the show date for patrons not wishing to provide proof of vaccination or a negative COVID test.

Patrons who test positive for COVID in the 48 hour window prior to a show should contact the Box Office for options.

Practices to mitigate the spread of COVID-19 are in accordance with directives from the CDC, Oregon Health Authority, Lane County Health Services, and the City of Eugene Safety Team.

Anyone visiting the Hult Center for the Performing Arts voluntarily assumes all risk associated with exposure to COVID-19, and agrees to abide by all policies  as well as posted and/or verbal direction by Hult Center for the Performing Arts staff. Thank you for supporting the Hult Center for the Performing Arts and for helping to keep each other healthy and safe.